Aeris Communication

  • Solutions Architect

    Job Locations US-CA-San Jose | US-IL-Chicago
    Job ID

  • The "Internet of Things" (IoT) is expected to grow to $19 trillion over the next 10 years as 50 billion devices are brought online. Aeris is at the forefront of this industry, building networks and applications to enable Fortune 500 clients like Chrysler, Honda and Bosch fundamentally improve their businesses.  Headquartered in Silicon Valley with offices in Chicago, London, Delhi and Tokyo as well as other markets, we rank among the top ten cellular providers for the IoT globally. We power critical projects across automotive, energy, retail, healthcare and more.


    We are a valued supplier to a wide range of OEM partners and we are rapidly expanding our solutions portfolio. That’s where you come in.  Aeris is looking for a Solutions Engineer to join our Global Services team. 


    The role offers access to some of the most brilliant minds in the industry, and the opportunity to not only advise, but to be an integral part of industry leading deployments – in an environment that values innovation, autonomy and integrity. A few things to know about us:

    • We do things differently. As a pioneer in an industry poised to reshape every sector of the global economy, we can’t settle for another company’s tried and tested template. Innovation is the key to our success and it’s reflected in everything we do: from product design to corporate wellness.
    • We are owners. Strong managers enable their teams to figure out how to solve problems. You will be no exception, and will have the ownership and autonomy needed to be truly creative.
    • Integrity is essential. We believe in doing things well – and doing them right. Integrity is a core value here: you’ll see it embodied in our staff, our management approach and growing social impact work (we have a VP devoted to it).
    • We walk the walk on diversity. We’re a brilliant and eclectic mix of ethnicities, religions, industry experiences, sexual orientations, generations and more – and that’s by design. We see diverse perspectives as a core competitive advantage.

    Aeris is looking for a creative and highly motivated Solutions Engineer with an entrepreneurial spirit, strong technical skills and business acumen to apply your business systems and data analytics expertise in winning new solutions customers.

    The Solutions Engineer is a key member of the solutions engineering team enabling customers and designing solutions. The SE will work closely with the account teams to identify and win new solutions business. The SE will create technical solutions, prepare and present demonstrations, assess technical requirements,  prepare solution proposals, and respond to RFXs. The SE will also be expected to act as the voice of the customer and the industry during product roadmap reviews.

    Duties and Responsibilities include but not limited to:

    • Support pre-sales engagements identifying and developing new opportunities with fortune 500 customers
    • Communicate value proposition and present demonstrations to customers
    • Create and perform product demonstrations
    • Design and articulate complete technical solutions for relevant customer applications
    • Oversee solution architecture, creation and delivery
    • Participate in solution hardware selection, configuration and field testing
    • Take ownership of technical issues and activities and drive to completion
    • Contribute to the development of training and educational programs for clients
    • Manage responses to RFXs
    • Engage with internal teams (product marketing, engineering, operations) during product planning and reviews.

    Qualifications (Key Skills, Education and Experience):

    • Technical degree from a 4 year college in the field of engineering and/or Information Technology.
    • Minimum 10+ years of technical experience including 3 years in a customer facing role
    • Technical background with wireless cloud computing concepts
    • Technical background in working with a data specific technical product line including knowledge of embedded software/hardware and SaaS & PaaS.
    • Technical understanding of wireless data technology 3GPP CDMA, TD-LTE, FD-LTE, VoLTE, GSM/UMTS.
    • Technical understanding of low level serial protocols utilized in telemetry applications.
    • Technical understanding of IP networking expertise across all layers of the OSI model and protocols including DNS, DHCP, TCP/IP, RIP, OSPF, BGP, VRRP, HSRP, HTTP, HTTPS, SSH.
    • Practical experience with IOT messaging and protocols such as MQTT/CoAP
    • Practical experience with programable device environments leveraging operating and programming environments such as Linux, C++ and other embedded programming solutions
    • Experience in distributed and scalable solutions that leverage technology as Hadoop, Cassandra, Storm, etc
    • Practical experience developing solutions using web service APIs  using REST or SOAP/XML
    • Ability to grasp complex technical concepts, interpret, and articulate to audiences of varying technical levels
    • Excellent verbal and written communication skills. Ability to prioritize multiple tasks, adhere to established deadlines and perform under pressure.
    • Experience presenting to and interacting with customers at all levels – engineering to C level
    • Strong understanding of customer and market dynamics and requirements
    • Technical degree from a 4 year college

    Other Requirements:

    • The position requires a strong combination of technical and business skills with the ability to effectively manage multiple customer activities and competing priorities
    • Takes ownership and operates with a sense of urgency
    • Confident, energetic, and enthusiastic when presenting to customers
    • Pragmatic and flexible in approach to business operations and willing to travel as needed
    • Possess a flexible approach to situations and new challenges
    • Ability to develop effective working relationships with other Aeris teams
    • Excellent communications skills—both verbal and written
    • Strong attention to detail and organization
    • High level of professionalism, integrity, and maturity
    • Comfortable in a fast paced, demanding work environment
    • Strong customer focus
    • Ability to travel up to 50% as required

    Aeris walks the walk on diversity. We’re a brilliant mix of varying ethnicities, backgrounds, religions, cultures, sexual orientations, gender identities, ages and professional/personal/military experiences – and that’s by design. Different perspectives are essential to our culture, innovative process and competitive edge. Aeris is proud to be an equal opportunity employer.


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