Aeris Communication

  • VP, Network Architecture

    Job Locations US-IL-Chicago
    Job ID
    2018-1368
    Category
    Operations

  • The Internet of Things (IoT) will unlock trillions of dollars in value over the next 10 years as 50 billion devices are brought online. Aeris is at the forefront of this industry, building networks and applications to enable Fortune 500 clients like Chrysler, Honda and Bosch fundamentally improve their businesses. Headquartered in Silicon Valley with offices in Chicago, London, Delhi, and Tokyo as well as other markets.  We rank among the top ten cellular providers for the IoT globally, powering critical projects across energy, transportation, retail, healthcare and more.

     

    Built from the ground up for IoT and road-tested at scale, Aeris IoT Services are based on the broadest technology stack in the industry, spanning connectivity up to vertical solutions.  As veterans of the industry, we know that implementing an IoT solution can be complex, and we pride ourselves on making it simpler.

     

    Our company is in an enviable spot. We’re profitable, and both our bottom line and our global reach are growing rapidly. We’re playing in an exploding market where technology evolves daily and new IoT solutions and platforms are being created at a fast-pace.  Our environment is perfect for those who want to focus on designing, developing, and implementing new SaaS, PaaS, and CaaS (Connectivity as a Service) products for our customers around the world. 

     

    Our development teams collectively have over 100+ patents, offering our employees access to some of the most brilliant minds in the industry, providing continuous growth opportunities– in an environment that values innovation, autonomy and integrity.

     

     A few things to know about us:

    • We put our customers first. When making decisions, we always seek to do what is right for our customer first, our company second, our teams third, and individual selves last.
    • We do things differently.  As a pioneer in a highly-competitive industry that is poised to reshape every sector of the global economy, we cannot fall back on old models. Rather, we must chart our own path and strive to out-innovate, out-learn, out-maneuver and out-pace the competition on the way.
    • We walk the walk on diversity. We’re a brilliant and eclectic mix of ethnicities, religions, industry experiences, sexual orientations, generations and more – and that’s by design. We see diverse perspectives as a core competitive advantage.
    • Integrity is essential. We believe in doing things well – and doing them right. Integrity is a core value here: you’ll see it embodied in our staff, our management approach and growing social impact work (we have a VP devoted to it).  You’ll also see it embodied in the way we manage people and our HR issues: we expect employees and managers to deal with issues directly, immediately and with the utmost respect for each other and for the Company.
    • We are owners. Strong managers enable and empower their teams to figure out how to solve problems. You will be no exception, and will have the ownership, accountability and autonomy needed to be truly creative.

    Aeris Communications is seeking a VP, Network Architecture to lead the Global Network Architecture team and have the primary ownership for delivering highly-available IoT connectivity services around the world. This includes managing the expansive growth Aeris is experiencing within the IoT space and providing cutting edge features and services for our customers.

     

    This is a critical position that requires a unique blend of hard-core technical hands on expertise, excellent project management skills, and the ability to lead as well as interact and communicate effectively with a variety of people both internally and externally, on a daily basis. You will work with a team that has a ‘whatever it takes’ attitude to make things happen and provide an excellent experience to our internal and external customers.


    • Primary ownership for delivering highly-available IoT connectivity services for Aeris customers
    • Provide leadership, technical guidance, and management for the global Network Architecture team focusing on CDMA, GSM, LTE, IP, and Data Centers
    • Leadership responsibility for working across the Operations and Engineering leadership team to deliver whatever is needed for highly-available service
    • Interface with various teams within Aeris including Engineering, Product Management, Sales, Sales Engineering, Customer Support, and Project Management
    • Manage the resolution of highly complex service issues
    • Develop and ensure delivery of training programs and support documentation is in place for new operation, maintenance and troubleshooting procedures


    • Bachelor’s degree in Engineering with 15+ years of working experience in Network Architecture, preferably in the Telecom field and at least 7 years of exprience managing teams
    • Broadly knowledgeable on technology – including compute, storage, networking, and software systems running in private data centers and in the cloud
    • A recent/fresh level of expertise in at least one technology area such that can add technology expertise to the team overall
    • Experience with SDN (software Defined Networking)
    • At least familiar with telecom network systems and willing to learn more to whatever depth necessary
    • An innovative thinker with new approaches to Operations, DevOps, Automation, Cloud, Metrics, and Monitoring
    • Have a system for using both historical and forward-looking metrics to drive operational excellence
    • Able to build a strong global team by both hiring directly and leveraging contractors and consultants
    • Strong process and project management skills
    • Willing to pitch in when needed – log into systems, review logs and metrics directly, drive projects directly
    • Commitment to get the systems and staffing in place to operate our services 24x7
    • Strong communication skills that are clear and confident for communicating with customers and Aeris senior leadership

     

    Aeris is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

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